Terms & Conditions

Welcome to Mums and Bumps! If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Mums & Bumps relationship with you in relation to your use of this website. By using this website, you signify your acceptance of all terms and conditions in this document and as set out in our Privacy Policy, Shipping Policy and Returns Policy. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Mums & Bumps and “You” and “Your” refers to you, the client, visitor, website user or person using our website.


Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Mums & Bumps rights and obligations to each other.


It is an essential pre-condition to you using our website that you agree and accept that Mums & Bumps is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Mums & Bumps is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please use your own discretion at all times when using other sites.


To the fullest extent permitted by law, Mums & Bumps absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Mums & Bumps gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.It is your sole responsibility and not the responsibility of Mums & Bumps to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.


At Mums & Bumps, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Mums & Bumps respects the privacy and confidentiality of the information provided by you and adheres to the UAE Privacy Principles. Please read our separate Privacy Policy carefully. You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Mums & Bump secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Mums & Bumps collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.


Mums & Bumps does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.


Mums & Bumps may be required, in certain circumstances, to disclose information in good faith and where Mums & Bumps is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of Mums & Bumps, its customers or third parties.


Mums and Bumps gift vouchers and/or discount coupons can only be usable at www.mumsandbumps.com. They are not redeemable for cash and non-refundable. Valid for 6 months from issuance date. Cannot be combined with any other coupon/voucher/promo code during any sale period/offers and/or campaigns. If your Gift Voucher and/or coupon value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods. Kindly note that each Gift Voucher or Coupon can only be used once; Only one Gift Voucher or Coupon can be used per order; Only one Gift Voucher or Coupon can be used on the website per person per promotion/campaign; A Gift Voucher or Coupon must be used at check-out page – it cannot be used later on existing orders; and the value of the Gift Voucher or Coupon will be set off against the value of your shopping cart and the balance remaining, if any, will be payable by you. There are two types of Coupons: a Coupon with a fixed amount of a discount, e.g. AED100 off (“Fixed Coupon“), and a Coupon with a percentage discount, e.g. 10% off (“Percentage Coupon“).

Each Coupon will have a minimum spend value amount that will be stated at the checkout page if the total cart value is less than the minimum spend amount for you to avail the coupon. Fixed Coupons are not eligible for free returns, a fee of AED40 will apply for every exchange and AED20 for a return, please refer to our Returns Policy. Gift Vouchers with fixed AED value are not redeemable towards shipping fee. Gift Vouchers and Coupons can only be redeemed while they are valid and their expiry dates cannot be extended. Coupons cannot be used to buy Gift Voucher or other Coupons. Coupons are issued in Mums and bumps sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner or misused). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used. Where you have used a Fixed Coupon to pay for an order, and you or Mums and Bumps later cancels your order (or part thereof) prior to delivery of the relevant product(s), or you log a return of one or more products for a credit in accordance with the Returns Policy, the value of the Fixed Coupon will be deducted off the purchase price of the cancelled or returned product(s) (as applicable), and we will credit your account for the balance, if any. We will also provide you with a replacement Fixed Coupon of the same value as the original Fixed Coupon used. Mums and Bumps may in its sole discretion impose restrictions on the use of the replacement Fixed Coupon.  For any subsequent cancellations or returns arising out of the same order, we will credit your account as normal with the value of the returned product

Where you have used a Percentage Coupon  to pay for an order, and you or Mums and Bumps later cancels your order (or part thereof) prior to delivery of the relevant product(s), or you log a return of one or more products for a credit in accordance with the Returns Policy, the value of the discount received using the Percentage Coupon will be deducted off the purchase price of the cancelled or returned product(s) (as applicable), and we will credit your account for the balance, if any. Mums and Bumps may in its sole discretion impose restrictions on the use of the replacement Percentage Coupon. For any subsequent cancellations or returns arising out of the same order, we will credit your account as normal with the value of the returned product. Wherever you have used a Gift Voucher to purchase a product that you later return for a refund in accordance with the Policy, we cannot refund you in cash for that portion of the purchase price which you paid using the Gift Voucher, but we will credit your account. 


If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Mums & Bumps. Mums & Bumps expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Mums & Bumps will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. Mums & Bumps reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, content, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website. Mums & Bumps expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


These terms and conditions represent the whole agreement between you and Mums & Bumps concerning your use and access to Mums & Bumps website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.


This agreement and this website are subject to the laws of Ras Al Khaimah and the UAE. If there is a dispute between you and Mums & Bumps that results in litigation then you must submit to the jurisdiction of the courts of Ras Al Khaimah.